Retire an agreement model
Retiring an agreement model means changing its status from Active to Inactive. The current status is displayed in the workflow snapshot at the top of the model.
You must have appropriate permissions to retire an agreement model.
If you retire an agreement model, this has no effect on existing service level agreement records that were created using the model.
From the main menu, select Plan > Service Level > Agreement Models.
In the ID column, click the number of the agreement model that you want to retire.
Service Management displays the model details.
On the toolbar, click Retired, and then click Save.